Shipping & Returns Policy
Last Updated: August 2, 2026
At Beast Core X, we are committed to providing a smooth shopping experience from the moment you place your order to the day it arrives. Please review our shipping and return policy below before making a purchase.
Shipping Policy
Order Processing
- Orders are processed within 1–3 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During product launches, promotions, or peak seasons, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Time
Estimated delivery times are:
- Local Orders: 2–7 business days
- International Orders: 7–21 business days
Delivery times are estimates and may vary depending on customs clearance, courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
Any applicable customs duties, import taxes, or local fees for international shipments are the responsibility of the customer unless otherwise stated.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
Beast Core X is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us with your order number.
We will work with the shipping carrier to investigate the shipment and assist in resolving the issue as quickly as possible.
Return & Exchange Policy
We want you to be completely satisfied with your purchase.
If you’re not happy with your order, we’re here to help.
Return Eligibility
Returns are accepted within 14 days of receiving your order, provided that the item:
- Is unused and unworn
- Is unwashed
- Has all original tags attached
- Is in its original packaging
- Is free from stains, odors, or damage
Items that do not meet these conditions may not be eligible for a refund or exchange.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items
- Products marked as non-returnable
- Items that have been worn, washed, or altered
Exchanges
If you need a different size or wish to exchange an item, please contact our customer support team.
Exchanges are subject to product availability.
If your requested size is unavailable, we will offer a store credit or refund (where applicable).
Return Process
To initiate a return:
- Contact our customer support team with your order number.
- Wait for return authorization and return instructions.
- Securely package the item in its original packaging.
- Ship the item using the provided instructions.
Returns sent without prior authorization may not be accepted.
Return Shipping Costs
Unless the return is due to a manufacturing defect or an incorrect item sent by Beast Core X, customers are responsible for return shipping costs.
Original shipping fees are non-refundable unless required by applicable law.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your bank or payment provider.
- Refunds typically appear within 5–10 business days after approval.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the product
- Photos of the packaging
- A brief description of the issue
We will review your claim and arrange a replacement or refund where appropriate.
Order Cancellation
Orders may only be canceled before they have been processed for shipment.
Once an order has been dispatched, it cannot be canceled and must follow the standard return process.
Contact Us
If you have any questions regarding shipping, returns, or exchanges, please contact our customer support team.
We’re always happy to help and will respond as quickly as possible.
